Terms of Service

Effective Date: March 28, 2026  |  Last Updated: March 28, 2026

1. Acceptance of Terms

Welcome to Pequod's Pizza. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pequodspizza.top (the "Website") and all related services, including but not limited to online ordering, reservations, promotions, and any other features or content offered through the Website (collectively, the "Services").

By accessing or using our Website, placing an order, creating an account, subscribing to our communications, or otherwise interacting with our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

You must be at least 18 years of age to use our Services, or at least 13 years of age with verifiable parental or legal guardian consent. By using our Services, you represent and warrant that you meet these age requirements. Pequod's Pizza reserves the right to refuse service to anyone for any reason at any time, in compliance with applicable federal and state laws.

These Terms apply to all visitors, users, and others who access or use the Services. Your continued use of the Website after any changes to these Terms are posted constitutes acceptance of those changes.

2. Description of Services

Pequod's Pizza operates as a food service business providing customers with the ability to browse our menu, place orders for delivery or pickup, make reservations, access promotional offers, and interact with our brand through our Website. Our Services include, but are not limited to, the following:

• Online Ordering: Customers may place orders for food and beverages through our Website for delivery or in-store pickup. Orders are subject to availability, operating hours, and delivery radius restrictions.
• Menu Information: Our Website provides descriptions, pricing, nutritional information (where available), and allergen notices for the food and beverage items we offer. We make every effort to keep this information accurate, but we do not guarantee that menu items, prices, or availability are current at all times.
• Promotions and Special Offers: From time to time, Pequod's Pizza may offer discounts, promotional codes, loyalty programs, or other special offers. These promotions are subject to their own terms and conditions and may be modified or discontinued at any time without notice.
• Customer Communications: With your consent, we may send you email or text communications regarding your orders, promotions, and updates about our Services.
• Third-Party Integrations: Our Website may integrate with third-party delivery platforms, payment processors, or mapping services. Your use of these third-party services is subject to their respective terms and privacy policies.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a user of our Website and Services, you agree to:

• Provide accurate, current, and complete information when placing orders or creating an account.
• Maintain the confidentiality of any account credentials and notify us immediately of any unauthorized use of your account.
• Use our Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Services.
• Ensure that you are of legal age to purchase alcoholic beverages if such items are offered and included in your order, where applicable.
• Provide a valid delivery address and be present at the time of delivery, or make appropriate arrangements for receipt of your order.
• Pay all charges incurred by you or any users of your account and any applicable taxes in connection with your use of the Services.

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities when using our Website or Services:

• Using the Website for any fraudulent, unlawful, or unauthorized purpose, including submitting false orders or fraudulent payment information.
• Attempting to gain unauthorized access to any portion of the Website, server, or database connected to our Services.
• Transmitting any viruses, malware, spyware, or other harmful code or programs that may damage the operation of our Website or systems.
• Scraping, data mining, harvesting, or systematically collecting data from the Website without our express written consent.
• Using automated tools, bots, or scripts to interact with the Website in any manner that places undue burden on our infrastructure.
• Posting, transmitting, or distributing any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein.
• Attempting to reverse-engineer, decompile, or disassemble any portion of the Website's software or technology.
• Using our brand, trademarks, logos, or other intellectual property without our prior written consent.
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying our Services.
• Violating any applicable federal, state, or local laws, including but not limited to those related to consumer protection, privacy, and anti-spam regulations.

We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, if you engage in any prohibited activities or violate any provision of these Terms.

4. Online Ordering and Payment Terms

4.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase food and/or beverages from Pequod's Pizza. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive a written confirmation (via email or on-screen notification) from us. Prices for menu items are displayed on our Website and are subject to change without notice. All prices are listed in United States Dollars (USD).

4.2 Payment Methods

We accept various forms of payment as displayed on our Website at the time of checkout, which may include major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as made available. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information is accurate and complete.
• You authorize us to charge the applicable fees to your payment method.

4.3 Pricing and Taxes

All prices displayed on our Website are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable federal, state, and local taxes associated with your purchase. Sales tax will be calculated and applied at checkout based on your delivery address and applicable tax laws.

4.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you need to cancel an order, please contact us immediately at [email protected]. We will make reasonable efforts to accommodate cancellation requests, but we cannot guarantee cancellation after an order has entered preparation. Refunds, if applicable, will be issued to the original payment method within a reasonable timeframe. If you receive an incorrect or unsatisfactory order, please contact us within 24 hours of receipt so we can address your concern.

4.5 Delivery

Delivery availability, estimated delivery times, and delivery fees are subject to change and are displayed at checkout. Estimated delivery times are approximations and may be affected by factors beyond our control, including weather conditions, traffic, and order volume. We are not responsible for delays caused by circumstances outside our reasonable control.

5. Intellectual Property Rights

The Website and all of its original content, features, and functionality — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website — are and shall remain the exclusive property of Pequod's Pizza and/or its licensors. These materials are protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws and international treaties.

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with using our Services as described in these Terms. This license does not include the right to:

• Modify or copy the materials on our Website.
• Use any materials for commercial purposes or public display.
• Remove any copyright or proprietary notices from the materials.
• Transfer the materials to another person or "mirror" the materials on any other server.
• Use any data mining, robots, or similar data-gathering and extraction tools.

Any unauthorized use terminates the permission or license granted by Pequod's Pizza. If you believe that any content on our Website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

6. User-Generated Content

If you submit reviews, comments, feedback, photographs, or other content ("User Content") to our Website or through any of our social media channels, you grant Pequod's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media worldwide.

You represent and warrant that you own or have the necessary rights to submit such User Content and that the User Content does not violate the intellectual property rights, privacy rights, or any other rights of any third party. We reserve the right, but are not obligated, to monitor, edit, or remove any User Content at our sole discretion. You are solely responsible for your User Content and the consequences of submitting it.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PEQUOD'S PIZZA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

We make no representations or warranties regarding:

• The accuracy, completeness, or timeliness of any content on our Website, including menu descriptions, pricing, nutritional information, or allergen disclosures.
• The results that may be obtained from using our Services.
• The quality, safety, accuracy, or legality of any food products offered.
• The reliability, availability, or suitability of any third-party services integrated with our Website.

Allergen and Nutritional Information Disclaimer: While we make every effort to provide accurate allergen and nutritional information, we cannot guarantee that our food products are free from any particular allergen, as our kitchen handles various ingredients that may cause allergic reactions. If you have food allergies or dietary restrictions, please contact us directly before placing an order. You assume full responsibility for any adverse reactions resulting from consumption of our food products.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of consumers, so some or all of the above exclusions and limitations may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE OUR WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF PEQUOD'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, IN NO EVENT SHALL THE TOTAL LIABILITY OF PEQUOD'S PIZZA TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PEQUOD'S PIZZA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this section shall apply regardless of the legal theory under which relief is sought, whether in contract, tort, negligence, strict liability, product liability, or otherwise, and even if Pequod's Pizza has been advised of the possibility of such damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of our Website or Services.
• Any User Content you submit, post, or transmit through our Website.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights.
• Any dispute between you and any third party in connection with your use of our Services.
• Any inaccurate or false information you provide to us.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pequod's Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant or make any representations regarding the accuracy or reliability of any third-party content. We strongly advise you to review the terms of service and privacy policy of any third-party website or service that you visit or use in connection with our Services.

Our inclusion of any link to a third-party website does not imply endorsement by Pequod's Pizza of the site or any association with its operators. Any transactions you undertake with third parties found through our Website are at your own risk and are solely between you and such third party.

11. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) for all users in the United States. By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws governing Pequod's Pizza's business operations, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, and the parties hereby consent to personal jurisdiction and venue in such courts.

If you are a resident of the State of California, you may also have rights under the California Consumer Privacy Act (CCPA/CPRA). If you are using our Services from outside the United States, you do so at your own risk and are responsible for compliance with any local laws applicable to your use of our Services.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of our Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute informally by contacting Pequod's Pizza at [email protected]. We will make good-faith efforts to resolve any disputes within thirty (30) days of receiving notice. If the dispute is not resolved informally within this period, either party may proceed to formal dispute resolution as described below.

13.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. THE ARBITRATION WILL BE CONDUCTED IN THE UNITED STATES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.

YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU AND PEQUOD'S PIZZA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

13.3 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY ARBITRATION OR OTHER LEGAL PROCEEDING SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If this class action waiver is found to be unenforceable, the entire arbitration agreement shall be deemed null and void, and the dispute shall be resolved in court as provided in Section 12.

13.4 Small Claims Court

Notwithstanding the foregoing arbitration agreement, either party may bring an individual action in small claims court for disputes that qualify under the applicable jurisdictional rules of such court, provided that the action remains in such court and proceeds only on an individual, non-class, non-representative basis.

14. Term and Termination

These Terms shall remain in full force and effect while you use our Website or Services. We reserve the right, in our sole discretion, to:

• Suspend or terminate your access to our Services at any time, with or without cause, with or without notice, effective immediately.
• Delete your account and any associated data if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to us, other users, or third parties.
• Refuse service to any person for any lawful reason.

Upon termination of your access, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation: intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

You may discontinue your use of our Services at any time by simply ceasing to access the Website. If you have an account with us, you may request account deletion by contacting us at [email protected].

15. Changes to Terms of Service

Pequod's Pizza reserves the right to modify, update, or revise these Terms of Service at any time, in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of significant changes, such as by sending an email to the address associated with your account or by posting a prominent notice on our Website.

Your continued use of our Website or Services after any changes to these Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services or these Terms, provided that we act in good faith and in compliance with applicable law.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, which shall remain in full force and effect. The parties agree that if any provision of these Terms is so modified or severed, the remaining provisions shall be interpreted so as to best effectuate the intent of the parties as expressed in these Terms.

17. Waiver

The failure of Pequod's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing by an authorized representative of Pequod's Pizza. No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, or a waiver of any other term or condition. Any waiver of these Terms must be in writing and signed by an authorized representative of Pequod's Pizza to be effective.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pequod's Pizza on the Website, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Website and Services. These Terms supersede and replace any prior or contemporaneous agreements, representations, or understandings between you and Pequod's Pizza regarding such subject matter, whether written or oral. In the event of any conflict between these Terms and any other policy or agreement, these Terms shall control unless expressly stated otherwise.

19. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, labor disputes, supply chain disruptions, power or internet outages, cyberattacks, or any other event that constitutes a force majeure under applicable law. In such circumstances, we will make reasonable efforts to resume normal operations as soon as practicable and will notify affected customers as appropriate.

20. Electronic Communications

By using our Website or Services, you consent to receiving electronic communications from Pequod's Pizza, including notices, agreements, disclosures, and other communications via email or through postings on the Website. You agree that all notices and communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional electronic communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly, but please note that transactional communications related to your orders cannot be opted out of while you have active transactions with us.

21. Compliance with Applicable Laws

Pequod's Pizza operates in compliance with all applicable federal, state, and local laws of the United States, including but not limited to:

22. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, or if you wish to report a violation or request additional information about our Services, please contact us through any of the following methods:

These Terms of Service were last updated on March 28, 2026. By continuing to use our Website and Services after this date, you acknowledge that you have read, understood, and agree to be bound by these Terms. © 2026 Pequod's Pizza. All rights reserved.